{"id":1176,"date":"2025-06-20T14:44:06","date_gmt":"2025-06-20T05:44:06","guid":{"rendered":"https:\/\/apextip.jp\/?page_id=1176"},"modified":"2026-04-24T18:45:18","modified_gmt":"2026-04-24T09:45:18","slug":"fd%e5%ae%a3%e8%a8%80","status":"publish","type":"page","link":"https:\/\/apextip.jp\/?page_id=1176","title":{"rendered":"FD\u5ba3\u8a00"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\uff5e\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3092\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u3064\u306a\u3052\u308bNPS\u306e\u6d3b\u7528\uff5e <\/h2>\n\n\n\n<p class=\"has-text-align-right\">KPI\uff1a\u56de\u7b54\u738720\uff05<\/p>\n\n\n\n<p>\u25a0 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class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-e8885980-b786-4c3e-aecc-f80594d45752\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-e8885980-b786-4c3e-aecc-f80594d45752\" style=\"color: #000000; \">\u30102\u3011\u304a\u5ba2\u3055\u307e\u304c\u3044\u3056\u3068\u3044\u3046\u3068\u304d\u306b\u8ff7\u308f\u306a\u3044\u305f\u3081\u306b<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-1-e8885980-b786-4c3e-aecc-f80594d45752\">\n\n<p>\u5f53\u793e\u304c\u304a\u5ba2\u69d8\u306e\u3054\u52a0\u5165\u72b6\u6cc1\u3092\u5b8c\u74a7\u306b\u628a\u63e1\u3059\u308b\u3053\u3068\u306f\u3001\u304a\u5ba2\u69d8\u304c\u56f0\u3063\u305f\u3068\u304d\u306b\u300e\u30a2\u30da\u30c3\u30af\u30b9\uff34\uff29\uff30\u306b\u805e\u3051\u3070\u89e3\u6c7a\u3059\u308b\u300d\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<br>\u3054\u5bb6\u65cf\u306b\u3082\u3001\u5f53\u793e\u306e\u9023\u7d61\u5148\u3055\u3048\u4f1d\u3048\u3066\u304a\u3051\u3070\u3001\u3054\u5b89\u5fc3\u3092\u5171\u6709\u3057\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-2-e8885980-b786-4c3e-aecc-f80594d45752\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-e8885980-b786-4c3e-aecc-f80594d45752\" style=\"color: #000000; \">\u30103\u3011\u304a\u5ba2\u3055\u307e\u3068\u4e00\u7dd2\u306b\u898b\u76f4\u3059\u3001\u5bfe\u8a71\u306e\u304d\u3063\u304b\u3051\u306b<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-2-e8885980-b786-4c3e-aecc-f80594d45752\">\n\n<p>\u4e00\u89a7\u8868\u306f\u3001\u304a\u5ba2\u3055\u307e\u306b\u60c5\u5831\u3092\u201c\u63d0\u793a\u3059\u308b\u201d\u305f\u3081\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u672c\u5f53\u306b\u4eca\u306e\u4fdd\u969c\u3067\u5b89\u5fc3\u3067\u304d\u3066\u3044\u308b\u304b\uff1f\u300d\u3092\u4e00\u7dd2\u306b\u8003\u3048\u308b\u5bfe\u8a71\u30c4\u30fc\u30eb\u3067\u3059\u3002<br>\u30fb\u30e9\u30a4\u30d5\u30b9\u30c6\u30fc\u30b8\u306e\u5909\u5316\u306b\u5fdc\u3058\u305f\u898b\u76f4\u3057<br>\u30fb\u91cd\u8907\u4fdd\u969c\u3084\u4e0d\u8db3\u306e\u6574\u7406<br>\u30fb\u300c\u306a\u3093\u3068\u306a\u304f\u52a0\u5165\u3057\u3066\u3044\u305f\u4fdd\u967a\u300d\u3078\u306e\u518d\u8a8d\u8b58<br>\u3053\u308c\u306b\u3088\u308a\u3001\u304a\u5ba2\u3055\u307e\u3054\u81ea\u8eab\u304c\u4e3b\u4f53\u7684\u306b\u4fdd\u967a\u3092\u7406\u89e3\u30fb\u5224\u65ad\u3067\u304d\u308b\u74b0\u5883\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<p>\u4eca\u5f8c\u3082\u300c\u898b\u3048\u308b\u5316\u300d\u3092\u901a\u3058\u3066\u3001\u771f\u306b\u304a\u5ba2\u3055\u307e\u672c\u4f4d\u306e\u3054\u63d0\u6848\u3092<br>\u79c1\u305f\u3061\u306f\u3001\u3054\u52a0\u5165\u4e00\u89a7\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u60c5\u5831\u63d0\u4f9b\u306e\u5de5\u592b\u3092\u901a\u3058\u3066\u3001<strong>\u201c\u5b89\u5fc3\u3067\u304d\u308b\u4fdd\u969c\u306e\u6574\u7406\u201d\u3068\u201c\u4fe1\u983c\u3067\u304d\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u306e\u5bfe\u8a71\u201d<\/strong>\u3092\u5927\u5207\u306b\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u3002<br>\u3053\u308c\u304b\u3089\u3082\u3001\u304a\u5ba2\u3055\u307e\u306b\u300c\u308f\u304b\u308b\u300d\u300c\u7d0d\u5f97\u3067\u304d\u308b\u300d\u4fdd\u967a\u76f8\u8ac7\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u672c\u4f4d\u306e\u696d\u52d9\u904b\u55b6\u3092\u5b9f\u73fe\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\uff5e LINE\u3084SNS\u3092\u6d3b\u7528\u3057\u3001\u3054\u5951\u7d04\u5f8c\u306e\u7d99\u7d9a\u7684\u306a\u63a5\u70b9\u3092\u5f37\u5316\u3057\u3066\u3044\u307e\u3059\uff5e <\/h2>\n\n\n\n<p class=\"has-text-align-right\">KPI\uff1a\u304a\u53cb\u9054\u767b\u9332600\u4eba<\/p>\n\n\n\n<p>\u5f53\u793e\u306f\u3001\u4fdd\u967a\u4ee3\u7406\u5e97\u3068\u3057\u3066\u300c\u304a\u5ba2\u3055\u307e\u672c\u4f4d\u306e\u696d\u52d9\u904b\u55b6\u300d\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u3001\u3054\u5951\u7d04\u5f8c\u3082\u304a\u5ba2\u3055\u307e\u3068\u7d99\u7d9a\u7684\u306b\u3064\u306a\u304c\u308b<strong>\u201c\u671f\u4e2d\u63a5\u70b9\u201d<\/strong>\u3092\u91cd\u8981\u306a\u53d6\u308a\u7d44\u307f\u3068\u4f4d\u7f6e\u3065\u3051\u3066\u3044\u307e\u3059\u3002<br>\u305d\u306e\u4e2d\u3067\u3001\u5f93\u6765\u306e\u8a2a\u554f\u30fb\u96fb\u8a71\u306b\u52a0\u3048\u3001LINE\u3084SNS\u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u305f\u65b0\u3057\u3044\u63a5\u70b9\u3065\u304f\u308a\u3092\u63a8\u9032\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-ub-content-toggle wp-block-ub-content-toggle-block\" id=\"ub-content-toggle-block-79455795-9415-4164-8e16-c62745054b4f\" data-mobilecollapse=\"false\" data-desktopcollapse=\"false\" data-preventcollapse=\"false\" data-showonlyone=\"false\">\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-0-79455795-9415-4164-8e16-c62745054b4f\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-79455795-9415-4164-8e16-c62745054b4f\" style=\"color: #000000; \">\u30101\u3011\u5951\u7d04\u5f8c\u306e\u300c\u5b89\u5fc3\u611f\u300d\u3092\u3001\u3044\u3064\u3067\u3082\u30fb\u3069\u3053\u3067\u3082<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-0-79455795-9415-4164-8e16-c62745054b4f\">\n\n<p>\u4fdd\u967a\u306f\u3001\u3054\u5951\u7d04\u3044\u305f\u3060\u3044\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u305d\u306e\u5f8c\u306e\u751f\u6d3b\u306e\u4e2d\u3067\u3053\u305d\u4fa1\u5024\u3092\u767a\u63ee\u3059\u308b\u3082\u306e\u3067\u3059\u3002<br>\u5f53\u793e\u3067\u306f\u3001LINE\u3084SNS\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001<br>\u30fb\u5b9a\u671f\u7684\u306a\u304a\u77e5\u3089\u3084\u4fdd\u967a\u3082\u95a2\u3059\u308b\u30df\u30cb\u60c5\u5831\u306e\u767a\u4fe1<br>\u30fb\u30aa\u30f3\u30e9\u30a4\u30f3\u9762\u8ac7\u3084\u52d5\u753b\u3067\u306e\u308f\u304b\u308a\u3084\u3059\u3044\u3054\u6848\u5185<br>\u30fb\u304a\u5ba2\u3055\u307e\u304b\u3089\u306e\u3054\u76f8\u8ac7\u3084\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u30cf\u30fc\u30c9\u30eb\u3092\u4f4e\u6e1b<br>\u3068\u3044\u3063\u305f\u3001\u3088\u308a\u8eab\u8fd1\u3067\u4fbf\u5229\u306a\u3064\u306a\u304c\u308a\u306e\u304b\u305f\u3061\u3092\u3054\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<\/div>\n\t\t<\/div>\n\n<div class=\"wp-block-ub-content-toggle-accordion\" style=\"border-color: #f1f1f1; \" id=\"ub-content-toggle-panel-block-\">\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-title-wrap\" style=\"background-color: #f1f1f1;\" aria-controls=\"ub-content-toggle-panel-1-79455795-9415-4164-8e16-c62745054b4f\" tabindex=\"0\">\n\t\t\t<p class=\"wp-block-ub-content-toggle-accordion-title ub-content-toggle-title-79455795-9415-4164-8e16-c62745054b4f\" style=\"color: #000000; \">\u30102\u3011\u304a\u5ba2\u3055\u307e\u306e\u5909\u5316\u306b\u6c17\u3065\u304d\u3001\u6700\u9069\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u30bf\u30a4\u30e0\u30ea\u30fc\u306b<\/p>\n\t\t\t<div class=\"wp-block-ub-content-toggle-accordion-toggle-wrap right\" style=\"color: #000000;\"><span class=\"wp-block-ub-content-toggle-accordion-state-indicator wp-block-ub-chevron-down open\"><\/span><\/div>\n\t\t<\/div>\n\t\t\t<div role=\"region\" aria-expanded=\"true\" class=\"wp-block-ub-content-toggle-accordion-content-wrap\" id=\"ub-content-toggle-panel-1-79455795-9415-4164-8e16-c62745054b4f\">\n\n<p>LINE\u3084SNS\u3092\u901a\u3058\u305f\u63a5\u70b9\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001<br>\u30fb\u30e9\u30a4\u30d5\u30b9\u30c6\u30fc\u30b8\u306e\u5909\u5316\u3084\u74b0\u5883\u306e\u5909\u5316\u3078\u306e\u6c17\u3065\u304d<br>\u30fb\u7d66\u4ed8\u3084\u898b\u76f4\u3057\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u3054\u63d0\u6848<br>\u30fb\u304a\u624b\u7d9a\u304d\u30fb\u3054\u76f8\u8ac7\u306e\u52b9\u7387\u5316<br>\u306a\u3069\u3001\u304a\u5ba2\u3055\u307e\u306b\u5bc4\u308a\u6dfb\u3046\u30bf\u30a4\u30df\u30f3\u30b0\u3068\u8cea\u306e\u5411\u4e0a\u3092\u56f3\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<\/div>\n\t\t<\/div>\n<\/div>\n\n\n<p>\u4eca\u5f8c\u3082\u3001\u304a\u5ba2\u3055\u307e\u3068\u300c\u3064\u306a\u304c\u308a\u7d9a\u3051\u308b\u4ee3\u7406\u5e97\u300d\u3067\u3042\u308b\u305f\u3081\u306b<br>\u79c1\u305f\u3061\u306f\u3001LINE\u3084SNS\u306e\u6d3b\u7528\u3092\u901a\u3058\u3066\u3001\u304a\u5ba2\u3055\u307e\u306b\u3068\u3063\u3066\u4fdd\u967a\u304c<strong>\u201c\u3044\u3064\u3067\u3082\u76f8\u8ac7\u3067\u304d\u308b\u3001\u8eab\u8fd1\u306a\u5b89\u5fc3\u201d<\/strong>\u3067\u3042\u308a\u7d9a\u3051\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<br>\u300c\u5951\u7d04\u5f8c\u3082\u3001\u3044\u3064\u3082\u305d\u3070\u306b\u3044\u308b\u300d<br>\u305d\u3093\u306a\u5b58\u5728\u3068\u3057\u3066\u3001\u4eca\u5f8c\u3082\u304a\u5ba2\u3055\u307e\u672c\u4f4d\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u8ffd\u6c42\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\uff5eKPI\uff5e<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table class=\"has-white-background-color has-background\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\">5\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">6\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">7\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">8\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">9\u6708<\/td><td>10\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">11\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">12\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">1\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">2\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">3\u6708<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">NPS\u56de\u7b54\u7387<\/td><td class=\"has-text-align-center\" data-align=\"center\">24.8%<\/td><td class=\"has-text-align-center\" data-align=\"center\">26.0%<\/td><td class=\"has-text-align-center\" data-align=\"center\">20.5%<\/td><td class=\"has-text-align-center\" data-align=\"center\">23.2%<\/td><td class=\"has-text-align-center\" data-align=\"center\">22.6%<\/td><td>21.8\uff05<\/td><td class=\"has-text-align-center\" data-align=\"center\">23.4\uff05<\/td><td class=\"has-text-align-center\" data-align=\"center\">19.8\uff05<\/td><td class=\"has-text-align-center\" data-align=\"center\">21.4\uff05<\/td><td class=\"has-text-align-center\" data-align=\"center\">23.2\uff05<\/td><td class=\"has-text-align-center\" data-align=\"center\">22.9\uff05<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">\u3054\u52a0\u5165\u4e00\u89a7\u4ef6\u6570<\/td><td class=\"has-text-align-center\" data-align=\"center\">\uff0d<\/td><td class=\"has-text-align-center\" data-align=\"center\">109\u4ef6<\/td><td class=\"has-text-align-center\" data-align=\"center\">119\u4ef6<\/td><td class=\"has-text-align-center\" data-align=\"center\">65\u4ef6<\/td><td class=\"has-text-align-center\" data-align=\"center\">127\u4ef6<\/td><td>148\u4ef6<\/td><td class=\"has-text-align-center\" data-align=\"center\">131\u4ef6<\/td><td class=\"has-text-align-center\" data-align=\"center\">113\u4ef6<\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">LINE\u304a\u53cb\u9054\u6570<\/td><td class=\"has-text-align-center\" data-align=\"center\">+33\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+46\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+32\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+37\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+26\u4eba<\/td><td>+31\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+58\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+70\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+64\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+52\u4eba<\/td><td class=\"has-text-align-center\" data-align=\"center\">+48\u4eba<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u203bLINE\u304a\u53cb\u9054\u6570\uff1a782\u4eba\uff082026\/4\/24\u73fe\u5728\uff09<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uff5e\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3092\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u3064\u306a\u3052\u308bNPS\u306e\u6d3b\u7528\uff5e KPI\uff1a\u56de\u7b54\u738720\uff05 \u25a0 NPS\u3068\u306f\uff1f\u300c\u3054\u5bb6\u65cf\u3084\u3054\u53cb\u4eba\u306b\u3001\u79c1\u305f\u3061\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u3069\u306e\u304f\u3089\u3044\u304a\u3059\u3059\u3081\u3057\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u304b\uff1f\u300d\u3068\u3044\u3046\u30b7\u30f3\u30d7\u30eb\u306a\u8cea\u554f\u306b\u5bfe\u3059\u308b\u304a\u5ba2\u3055\u307e\u306e\u56de\u7b54\u304b\u3089\u3001\u6e80 &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/apextip.jp\/?page_id=1176\" class=\"more-link\"><span class=\"screen-reader-text\">&#8220;FD\u5ba3\u8a00&#8221; 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